Job Responsibilities

• Responsible for daily operations of client eLab training environment and related data network.
• Responds to work requests.
• Monitors eLab network status and troubleshoots problems as required.
• Assists with installation of new equipment and changes to existing equipment.
• Acts as first level escalation of all network issues.
• Works with internal resources and external vendors to resolve outstanding problems and issues.
• Ensures adequate documentation and records are kept for all systems. 
• Must be flexible with work hours and willing to work some weekend and overtime as needed.

Cultural Success Factors:

• Must be a team player.
• Must be an excellent communicator (verbal and written).
• Must have passion for learning new technology.
• Must be able to multitask in a dynamic, fast paced corporate environment.
• Must be creative and results oriented in the execution of the job duties.
• Must possess and demonstrate strong organizational and prioritization skills.
• Candidate must have worked in a Production IT environment and possess a sense of urgency when dealing with critical system outages.

Technical Skill Requirements

• Must possess hands-on experience with VMware ESX/ESXi v4.1 to v5.1 and vMotion.
• Must have 5 years of in-depth experience writing and modifying PERL scripts.
• Must have solid hands-on experience with Microsoft Windows XP/7/8 versions.
• Must have hands-on experience installing, configuring and supporting a variety of Cisco LAN/WAN platforms, Cisco firewalls and SSL/VPN, Cisco Wireless and Cisco VoIP.
• Experience with DNS/DHCP and routing protocols such as EIGRP, OSPF, BGP and their application in a global company.
• Must have outstanding troubleshooting skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems or 7+ years of Network Administration experience.